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TrainingManagement skills / Management skillsNEXUS-IWA

NEXUS-IWACloudTeam course

Influence without Authority

The course covers influencing in collaborative environments, which largely rely on influence rather than authority. Participants learn and practice tips, tools and techniques to influence others, including building trust, stakeholder analysis and the role of courage. The one-day workshop provides 6.5 CPD hours.

Duration
1 day
Level
Beginner
Provider
In-house courses
Topic
Management skills / Management skills

Course outline

  • Influencing Key Concepts: key influencing terms and concepts, Influencing Network Diagram, the Influencing Formula
  • Trust: trust defined, types of trust, Covey's Four Cores of Credibility, trust building and busting activities, restoring trust
  • Preparation: analyzing stakeholders, currency preferences, influencing tactics and techniques
  • Courage: why courage is needed to influence, barriers to courage, finding the courage to influence

Skills you will gain

  • Develop working definitions of terms used in influencing
  • Understand the basic underpinnings of influencing
  • Define trust and discuss why building trust is critical to influencing others
  • List and understand various influencing tactics and techniques
  • Use various stakeholder analysis tools to understand the key stakeholders you need to influence
  • Define courage and discuss the importance of courage in influencing others

Who should attend

  • Business analysts
  • Project managers
  • Sponsors
  • Business clients
  • Team members
  • ScrumMasters
  • Product Owners
  • Anyone who needs to influence others