TrainingMicrosoft 365 & Copilot / Microsoft TeamsMS-721
MS-721Microsoft · authorised training
Plan, configure, and manage collaboration communications systems with Microsoft Teams
This course prepares IT professionals to become Collaboration Communications Systems Engineers. Participants will learn how to plan, configure, deploy, manage, and troubleshoot Microsoft Teams-based collaboration systems, including Teams Phone, Microsoft Teams Rooms, Teams Premium, and other certified devices. Learners will engage in hands-on labs and real-world scenarios that emphasize secure collaboration practices like least privilege access, identity protection, conditional access, and threat monitoring using Microsoft Defender and Teams admin tools.
- Duration
- 5 days
- Level
- Intermediate
- Provider
- Microsoft
- Topic
- Microsoft 365 & Copilot / Microsoft Teams
Course outline
- Introduction to Teams meetings and calling
- Plan for Teams Phone
- Plan for Microsoft Teams Rooms and shared meeting spaces
- Plan and optimize network performance for Teams media
- Configure and deploy Teams Phone
- Configure and deploy Teams Phone with Direct Routing
- Extend Teams Phone with additional services
- Manage meetings and events experiences
- Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams
- Configure and manage voice users
- Configure auto attendants and call queues
- Configure, deploy, and manage Teams devices
- Guided project - Prepare meeting room experiences
- Monitor and troubleshoot Teams collaboration communications systems
- Configure BYOD spaces and bookable desks
Skills you will gain
- Design and implement Teams Phone with PSTN connectivity (Calling Plans, Operator Connect, Direct Routing)
- Manage Teams meetings, webinars, and town halls
- Configure Microsoft Teams Rooms and Surface Hub devices
- Monitor and optimize performance using Teams admin tools, PowerShell, and the Call Quality Dashboard
- Apply identity and access management best practices
Who should attend
- Collaboration communications systems engineers working with Microsoft Teams
- IT professionals preparing for the Collaboration Communications Systems Engineer role
- Professionals responsible for planning, deploying and maintaining Teams Phone, Teams meetings and Teams Premium
- Specialists managing Microsoft Teams Rooms, flexible workspaces and certified devices
Prerequisites
- Microsoft 365 and Microsoft Teams
- Networking, telecommunications, and audio/visual basics
- Identity and access management basics
4500 PLN
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